Effective from June 28, 2024

 

Welcome to CelioScents Candle Co. ("we," "our," "us"). Your privacy is of utmost importance to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [www.celioscents.com] ("Site") or purchase our products.

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1. Information We Collect

We collect various types of information in connection with the services we provide, including:

 

Personal Information: When you place an order, create an account, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, shipping and billing addresses, and payment information.

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2. How We Use Your Information:

We use the information we collect to:

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1. Process and fulfill your orders.

2. Communicate with you about your orders, inquiries, and promotional offers.

3. Improve our website, products, and services.

4. Comply with legal obligations and enforce our policies.

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

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1. Service Providers: Third-party vendors who help us with payment processing, shipping, marketing, and website analytics.

2. Legal Compliance: When required by law, regulation, or legal process, we may disclose your information to relevant authorities.

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4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, please be aware that no security measure is completely infallible.

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5. Your Rights and Choices

You have certain rights regarding your personal information, including:

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1. Accessing and updating your information.

2. Opting out of marketing communications.

3. Requesting the deletion of your personal information, subject to certain exceptions.

4. Lodging a complaint with a data protection authority if you believe your rights have been violated.

5. To exercise these rights, please contact us at celioscents@celioscents.com.

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6. Children's Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received such information, we will delete it from our records.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site and updating the effective date.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CelioScents Candle Co.  

Email: celioscents@celioscents.com.

Phone: 301 - 850-8174

Address: 3261 Old Washington Road Suite 2020 Waldorf, MD 20602

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